What Owedex does

From “claim sent” to money in the bank.

Owedex reads your outstanding claims and every insurer payment, finds what's stuck or underpaid, explains it, drafts the fix for your approval and tracks it until it's paid.

Today

See where the money is, every morning.

One screen tells the office manager and the dentist what insurers owe, what's likely to come back, which deadlines are close and what was recovered this month.

  • Likely recoverable, not just total AR
  • Deadlines in the next 14 days
  • Money by age, so nothing quietly turns 120 days old
Owedex Today screen: likely recoverable dollars, recovered this month, deadlines and a ranked list of claims
Work queue

Work the most collectible claim first.

Every stuck claim is sorted by the dollars you'll likely collect and how close its filing deadline is. Each one says why it's stuck in plain English and exactly what fixes it.

  • Denied, no answer, underpaid, deadline-soon filters
  • Every denial code explained with the fix
  • Keyboard-first: J/K to move, D to draft, A to approve
Owedex work queue with a claim open, its denial reason, the fix and a drafted letter
Letters

The letter is written. You approve it.

Appeals, corrected-claim letters, status requests and reprocessing requests are drafted from the denial and the claim. Edit anything, then approve. Nothing goes to an insurer without a named person's approval.

  • Approval logged with name and time
  • Print, fax or portal-ready
  • Card-to-bank-deposit letters for every insurer paying by virtual card

Guardian · Claims Reconsideration

Re: Date of service 04/11/2026 · D6010 · Billed $1,592.93

The claim above was denied for missing or invalid information. Enclosed is a corrected claim with the required information completed. Please reprocess it for payment.

✓ Approved by Maria (office manager) · 9:42 am

Contract check

Catch insurers paying less than your contract.

Owedex compares every line of every insurer payment with your PPO fee schedule and flags underpayments and downcodes (billed one code, paid as a cheaper one). Most offices never check this; the money is just written off.

  • Every payment line, not a sample
  • Downcodes from the 835 itself
  • Reprocessing letter with the contracted fee
Owedex insurer report card: claims, denial rate, money owed and top denial reason per insurer
Results

Track every claim until the money lands.

Mark letters sent, record what each insurer paid, and watch the recovered total grow. Every dollar is tied to the claim and the action that brought it in, which is exactly what you pay Owedex on.

  • Waiting-on-insurer list so follow-ups never slip
  • Recovered-dollar ledger with CSV export
  • A monthly number the dentist actually reads
Owedex results: recovered this month and a ledger of every recovered payment
Billing companies

Every client office in one login.

Billing companies switch between client offices in a click and see totals across all of them. Each office's data stays walled off from the others.

  • Totals across every client
  • Per-office queues and results
  • $129 per office per month for partners
Owedex billing-company view: likely recoverable across three client offices

Built so you can trust it with patient data

Private modeUse the workplace with your own reports today: files are analysed and saved only on your computer. Nothing is uploaded.
Connected modeWhen Owedex connects to Open Dental and works claims for you, it starts with a signed HIPAA business associate agreement.
SecurityEncryption, two-factor sign-in, each office walled off in the database, and a log of every view and change that nobody can edit.
We never work for insurersNo insurer customers, no insurer investors, and your data is never sold or shared with insurers.

Coming next: Open Dental connection, AI-written appeals that cite your chart notes, claim status checks through the clearinghouse and an iPhone app for the dentist. Founding offices get each one first.